CANCELLATION & REFUND POLICY
The Wealth-E Group wants to build long-term business relationship with its customers - therefore we use to follow a liberal cancellation / termination under the following conditions:
- The cancellation will be considered only if the request is made within 12 hours of placing an order. However, the cancellation request will not be entertained if the order has communicated to execution team and they have initiated the process of working on their own level.
- Remittance / Amount of payment are received will not be returned back in any case even if the cancellation is placed within 12 hours. The money can be adjusted against other services or a future order within next 90 days.
- If you found any product or services received is not up to the mark or not as shown on our website or as per your expectations, you can notify the same to our customer service within 12 hours of receiving the services. The customer service team will be responsible to take your consideration into mind and take appropriate action to rectify the error and improve our service.
All cancellation requests should be sent to our billing department. The cancellation will not be valid until it is confirmed by the respective department. Cancellation requests will be considered only when the request is made within 12 hours of placing the order and execution of project has not started already. The Wealth-E Group will not be held responsible for any third party services.
- The money back policy is not applicable in The Wealth-E Group, so if you purchase any service, our company does not offer any money back policy. But in case you are not satisfied with our services you can notify the same to our customer service within next 12 hours of receiving product. The customer service team will be responsible to take your consideration into mind and take appropriate action to rectify the error and improve our service.
- In-case of our service, we have flexible payment plans in which a customer can make final payment after reviewing the performance of the service within one week from delivery.
Due to the nature of its service, The Wealth-E Group does not guarantee any refunds upon the cancellation. In case of monthly payment, it is understood that payment for next month is released only after reviewing the current month performance.